Extended Stay America - Boston - Burlington

Jah 

on Expedia

6 years ago

You had to ask for everything. If you needed towels you had to ask for them. The toilet paper holder was broken so the toilet paper kept falling on the floor. If you needed paper towel you had to ask for it. As well as plates n cutlery. No gift shop to buy necessary amenities. The vending machine had an open package of food in it. Like a cinnamon bun which was moldy. No place to buy toothpaste or anything. The air conditioner in my room was faulty. You walked cross it the front fell off. The remote control was not working th... read more

Anonymous 

on Expedia

6 years ago

The 3rd floor stunk and they did not care it was horrible and if I could have found another place to stay I would have . Absolutely discussing 

Anonymous 

on Expedia

6 years ago

There are no employees at the reception. Whenever you need something or have questions, you will have to wait for someone to come to the front to ask, register or request service. It should be better for the price and location. 

Anonymous 

on Expedia

6 years ago

Not a great place The Halls were dark . Someone call from the front Desk at 11:30 at night to ask if I was enjoying my stay .. I was asleep and it creeped me out. Will not stay here again just did not feel safe. 

Disappointed 

on Expedia

6 years ago

Price was reasonable, but rooms were poorly maintained. We had reserved two rooms with two beds, but one room had only a single bed with a sofa bed. When we requested for two beds they had no other rooms. When we opened the sofa bed, it was used with soiled linen and blanket. Old trash under the bed, bathtub was stained badly and drain was clog. 

William 

on Expedia

6 years ago

Rooms was dirty and 2nd room was also dirty. Will never stay there again.