Extended Stay America - Boston - Burlington

Anonymous 

on Expedia

6 years ago

Not a good place to stay. No ice maker. Anywhere. Oh you can make ice in your refrigerator. ??? Kitchen but no cooking equipment. No glasses in the room. You can get a bottle of water in the vending machine. $2. Breakfast. No that’s not breakfast. They open a cabinet off the lobby and have coffee and mini muffins and bags of oatmeal and cereal bars. BAD. 

Andrew 

on Expedia

6 years ago

Horrible smells in our first room, had to be moved. New room had no hot water and a clogged bathroom sync for two days. 

Anonymous 

on Expedia

6 years ago

The room wasn’t clean hair in the bathroom somones Sox in the drawer and spiders everywhere it looks like the room wasn’t cleaned for months when I complained to the staff they didn’t even care 

Anonymous 

on Expedia

6 years ago

awful hotel This place is awful. The floors were gross, the rooms were dirty and had an odd odor. Out of date, no amenities . carpeting throughout the hotel is old and moldy 

Anonymous 

on Expedia

6 years ago

We were very dissatisfied with the hotel the check in there was terrible wifi, terrible TV service, horrible breakfast and the housekeeper knocked on our door almost 2 hours before checkout and was not very friendly. For the cost we are greatly dissatisfied and feel we were not compensated for the awful experience. 

Anonymous 

on Expedia

6 years ago

I told host I paid online already at hotels.com and multiple times says I need to pay because it says I didn’t. Got double charged and still haven’t got it back from hotel, as I need that money now not in a week because they messed up 

Daisymay 

on Expedia

6 years ago

I stayed in room 250 in the bathroom sink their was dirty soap that had been used in the shower it was dirty like it hadn't been cleaned in months and their was soap stuck from before on the soap holder in shower this is due to lack of management because I used to work in housekeeping if the the manager or supervisor checks the rooms after the housekeeper cleans they would have seen this and the bathroom wouldn't have been dirty when I checked in to this room what if I was a q a inspector and you didn't no your hotel would f... read more

Anonymous 

on Expedia

6 years ago

The staff was A queen was booked and I was given a double bed room. When I mentioned this to the staff I was told they were sold out. The place was not very clean.