Extended Stay America - Boston - Marlborough

Pete 

on Expedia

2 years ago

I never stayed and never got my refund never again Expedia never give me my refund! 

MICHAEL 

on Expedia

2 years ago

Worst stay in a hotel ever. My experience wasn't one of the best. First to start my stay after being checked in for a 1/2 hour a gentleman knocks on my door once and then proceeded to let himself into my room. He told that wasn't allowed in this room. After going out in hall . I explain to him that I checked in and showed up my room key. He insisted I write my name on a paper and he would get back to me which he never did. No privacy in this hotel where people are allowed to open your door before you can answer the door. And... read more

Michele 

on Expedia

2 years ago

Room was not ready upon arrival after driving 6 hours to get there. Housekeeping had only made the bed, but did not clean up the bathroom. Trash in the tub, sink, countertops, dirty towels everywhere and trash cans were still full. Plus the hotel smelled. Front desk person was brought in from another location, had no idea where anything was, plus no support staff on-site to assist. Housekeeping wasn't even available to clean room. Card system was fawlty, as we were given key cards for two other rooms, none of them worked. Af... read more

Ram Rohith 

on Expedia

2 years ago

They charge fine unnecessarily without proper reason and intimation 

BOUBACAR 

on Expedia

2 years ago

Dirty with bad smell and lots of noise! 

Gloria 

on Expedia

2 years ago

Do not stay at this hotel!!! The hotel upon arrival was terrible. The lobby had an awful sewer smell. The property was filled with Pet feces which was absolutely gross. Upon arriving to my room. Getting off the elevator there was a horrible and overwhelming smell of fish and old cooking oil. People was in the Hall with their room door open. Hallways had Linen on floor for the 1 whole day. I did not feel safe at the moment and had no idea how to get a refund. The mattress had cigarettes' burn holes on them. The bathroom had a... read more

Brendon 

on Expedia

2 years ago

Not clean 

Rachel 

on Expedia

2 years ago

Arrived very late and no one was at the desk. After waiting for a while for someone to check us in, the room we were given had dirty stained sheets. We had to remake the entire bed in the middle of the night. If it wasn’t so late I would not have stayed there at all. It didn’t feel clean and I was hesitant about sleeping there after that. I would not recommend this place to anyone, it’s over $100 a night and not worth it at all. Spend a few extra bucks for a real hotel. Learned that lesson the hard way.