Extended Stay America - Boston - Marlborough

Kevin 

on Expedia

2 years ago

This place is disgusting. I will never stay at this hotel chain again. They have cockroaches. 

Daniel 

on Expedia

2 years ago

The room was not very clean, the hotel is used for transient housing so there are very shady characters around. The amenities listed were not available e.g. no grab and go BFast. Spent the extra $ and go someplace else. Staff was slow, but pleasant. 

Andrianna 

on Expedia

3 years ago

My room smelled like smoke. I asked 3 times for bedding for the pull out couch and towels and never received them. I had to give my child bedding off bed and I slept without blanket. I will never stay there again 

Marty 

on Expedia

3 years ago

The room was not cleaned. Found hair in the tub and food in the refrigerator. I notified the front desk the next morning and was told I would be compensated somehow with my bill. Then I was told that since I booked through Expedia, I couldn't get compensated, but the manager would call me. No phone call. 

Michael 

on Expedia

3 years ago

Don’t clean rooms 

Anonymous 

on Expedia

3 years ago

Worst hotel experience ever 1st room a spider came from under the pillow. We were moved to another room. That room the shower wasnt clean. Mold in the corners and pieces of soap at the bottom of the tub. Completely unacceptable!! Ill be emailing the GM of the hotel about this.