Extended Stay America - Boston - Marlborough

Anonymous 

on Expedia

a year ago

Keep Scrolling, do not consider Dark, dingy hallway. Room next to the trash room. Paid for “Deluxe King Suite” but stayed in a ground floor 2 Queen. Dangerous neighborhood. Front desk called to say they are overbooked and although I prepaid months ahead, I was stuck in the trash corner. 

Rebecca 

on Expedia

a year ago

The front desk staff was accommidating with fixing things that they could. The bed and pillows were awful. Only stayed 1 night of 7 and moved out. Curtis was very helpful and friendly. 

Kayla 

on Expedia

a year ago

our entire room smelt like smoke and the curtain rod was broken as well as the toilet 

William 

on Expedia

a year ago

Dirty and broken down. 

Ashley 

on Expedia

a year ago

Please do not stay here, the staff was not available. Overbooked rooms and we found a bed bug. The staff did not offer any assistance. They disregarded our feedback and experience. 

Algie 

on Expedia

a year ago

The staff at this property were EXTREMELY attentive, have good listening skills, and honestly work hard to meet your needs. That being said, the property itself is in need of major updates. The carpet needs to be replaced, the bed linens are old, and my room initially smelled. The kind and responsive front desk professional, Bryce, went above & beyond. He personally helped with the smell and made our overnight stay bearable.