Extended Stay America - Boston - Tewksbury

Anonymous 

on Expedia

7 years ago

Not a clean room in the place Checked in right at 3. Was sent to room on 3rd floor room that was trashed. Sent to a first floor room with all the linens on the floor and not made up. They then sent us to the 2nd floor which was under construction and went with us to make sure this room was ready. They only had to remove am overflowing trash barrel so 3rd times the charm. Except for the smell of the sealant on the final floors they were in the process of putting in the adjacent rooms. Also could never get into WiFi as system ... read more

Anette 

on Expedia

7 years ago

Nasty place The tub was dirty as well as the kitchen counter and stove. Internet would not work half the time and I was told to use my phone or call the internet company. The staff was very nice during the day but at night they were nasty. The fire alarm kept going off and police were there because one of the tenants that lived there was breaking into vehicle. This place was my worst nightmare so I went to the Marriott 

melissa 

on Expedia

7 years ago

Don’t stay This hotel is falling apart, not taken care and looks like it hasn’t been cleaned or vacuumed in months. The first room I was checked into was still left the same way the person that checked out left it. Apparently I was give back a room based on what the front desk thought was clean, not what the computer stated. 

Anonymous 

on Expedia

7 years ago

it was very dirty, no soap or toiletries no satisfied at all. no clean no toiletries, no cream for coffee no complimentary bottles of water. For the money not worth it. 

Anonymous 

on Expedia

7 years ago

Not what I expected We arrived about 8:00pm. We were sent to the first room, dragging luggage and dog on a leash, to find out the room had not been cleaned from the previous occupant. Went back to lobby to be assigned another room. That too had not been cleaned. We returned to the lobby and said, :that's it, you're two for two, we are leaving. The desk staff who seemed to be in charge explained that he was on the phone with Expedia because they were overbooked and he doubted we find other accommodations. Not sure if this was... read more

Steven 

on Expedia

7 years ago

Unclean room Room was not cleaned when we checked in — had to go downstairs and request a new one. Man didn’t apologize for inconvenience or anything. Second-floor hallway smelled like marijuana. There was a trash bag full of towels in the hall all night.