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Extended Stay America - Boston - Waltham - 52 4th Ave.

2.8
  • Hotels
  • Waltham, MA

About this business

HospitalityHotels

Location details

52 4th Ave., Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.82,722 reviews
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reinhold's profile image
reinhold 
11 months ago

It's been too expensive 

Business response:

Dear Reinhold,We appreciate you sharing your feedback regarding the pricing of your stay. We understand that cost can be a significant factor in choosing accommodations; therefore, we regret that we did not meet all of your expectations. Please be assured that we take careful consideration to be competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we... read more

Mariana's profile image
Mariana 
11 months ago
Gene's profile image
11 months ago

Great staff and great location. Could be a little cleaner, but it was acceptable. 

Kristal's profile image
Kristal 
11 months ago

The room was very dated, the bathroom needed a renovatuon. Despite it being non smoking, the rooms did smell of smoke 

Business response:

Dear Kristal,We’re sorry to learn that your accommodations did not meet your expectations. Please know that although our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Maintaining a clean, fresh, and up-to-date environment throughout our hotel is a top priority for us, and we are constantly working to improve. We are committed to enhancing our facilities and ensuring a pleasant environment for all guests. We wou... read more

Bijan's profile image
11 months ago

Excellent 

Business response:

Dear Bijan, Thank you for your excellent feedback! We are thrilled you had a wonderful experience at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management 

Robin's profile image
11 months ago

It was nice and resonably located for our trip to Salem only thing not enough towels and we had to take our used towels to front desk to get new ones so unheard of but other than that it was great and clean 

Salvador A's profile image
Salvador A 
11 months ago
Gabriel's profile image
Gabriel 
11 months ago

The hôtel itself was in good condition had a small problem with the elevator on the third floor but staff was notified. Amenities in room was ok for a single person staying about a 4 to 5 day week only to go breakfast was very basic and was easy to grab and go 

Business response:

Dear Gabriel,We’re pleased to know that the overall condition of the hotel and room amenities provided a comfortable environment during your stay. Your feedback regarding the elevator issue on the third floor has been noted, and we appreciate you bringing it to our attention so our team can address it. We understand the grab-and-go breakfast may have felt a bit basic, and we will continue to review ways to improve this service. We hope to have another opportunity to welcome you back and provide you with a more favorable expe... read more

Dawn's profile image
11 months ago

Good size room very spacious and clean! We shall be back! Thank you 😊 

Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.

How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?

Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews. 

When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?

Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.