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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Stella, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
They hotels are close to each other and there were not signs signaling the aforementioned
Business response:
Dear Lester, Thank you for choosing Extended Stay America. We are glad you had a pleasant stay overall. We appreciate your input and understand how helpful clear signage can be for guests navigating the area. We will share your comments appropriately as we continue to improve and make the experience more seamless. We are constantly striving to enhance guest comfort, and we look forward to having the opportunity to host you again in the future, ensuring an even better visit.Sincerely,Hotel Management
Nice hotel very friendly staff
It was noisy on the floors and the Hallways reeked of some kind of ethnic food. Room Service Dishes were left out in the halls for the duration of our stay. We walked past them when we checked in and walked past them upon chi Our room was not thoroughly cleaned prior to check in. It appears that this location has management issues. We were advised by an acquaintance that this place wasn’t the place to stay in town. It would have been nice to have had that conversation prior to booking. But you live and learn.
Business response:
Dear David, Thank you for reviewing our hotel. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We constantly strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.