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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no coffee or tea in the rooms
Business response:
Dear Rosemary, Thank you for being our guest. Our prime motive is to provide a pleasant and comfortable hotel experience to all the guests who enter our door. However, we are sorry for the inconvenience caused. Our front desk is always helpful for your needs. Please stay with us another time for a flawless experience.Sincerely,Hotel Management
The property is located in a newly transferred road construction, and the GPS has difficulties, finding it. It is also confusing, that a second, separate Extended Stay America is located in front of this location, where every guest checks in and is advised that it is the wrong location. Otherwise, besides this confusion, I had a good stay.
Good place to stay
The property is located at a quite neighborhood, peaceful and easy to travel around. The staffs are nice and friendly. I’d highly recommend this place to others
Business response:
Dear Vi Kiet, Thank you so much for your outstanding review. We are glad that everything went well during your time at Extended Stay America. Your remarks for the staff and location are happily shared with the entire team. Thank you for including us in your travel plans, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
The staff was quite nice. There was no breakfast, only coffee, tea and muffins or bars. Hotel was very noisy at night and unpleasant smell in the room. I didn't feel safe.
Business response:
Dear Zoraya, Thank you for sharing your feedback. It is nice to know you had a pleasant time and found our staff nice. We always prioritize providing amazing hospitality. However, it is sad to read about your disappointment with the problems that you encountered and were not resolved. Your remarks are shared with the respective team, and we will ensure they are addressed to the guest's satisfaction. Our front desk team is always there to help you. Please give us another opportunity to show you our service again.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,199 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.