This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were patches all over the walls and there were several spots that looked in disrepair including outlets and shelving.
Business response:
Dear Michael, We sincerely apologize for the condition of your room and the visible repairs that affected your impression of our property. The issues you mentioned regarding the walls, outlets, and shelving are being addressed by our maintenance team to ensure all areas are properly repaired and well-maintained. We truly appreciate you bringing this to our attention, as feedback like yours helps us improve the quality and comfort of our accommodations. We value your understanding and hope to have the opportunity to provide y... read more
The room was very clean, sheets and towels were great, but the overall condition of the room was poor condition. A few of the cabinet fronts were either gone or badly damaged. For close to $200, I was very disappointed. Also, since they do seem to be renovating the building, there was a dumpster removal truck with all the beeps at 6am on a Saturday, which was frustrating!
Business response:
Dear Regina, We appreciate your feedback regarding your recent stay with us. We sincerely apologize for the condition of the room, as it does not reflect the standards we strive to uphold. We take your comments seriously nd will share them with our team promptly. We also understand how frustrating noise disturbances early in the morning can be, and we are sorry for the inconvenience caused. On a positive note, we appreciate you highlighting the cleanliness of the room and the quality of the linens; we’re glad these aspects m... read more
The staff is pleasant
Everything
Business response:
Dear Marc, Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience during your stay. At Extended Stay America, our team strives to provide clean, comfortable accommodations and attentive service to all our guests, and your kind words reinforce our efforts. We are grateful for your acknowledgment and will continue working to ensure every guest enjoys a pleasant and welcoming environment. Your satisfaction is very important to us, and we look forward to the opportunity ... read more
Although it’s affordable, it’s not worth staying more than two days. I was here for a week and Room Service did not clean at all. I asked to be scheduled at least once during my stay yet no one came by. Spent every night walking to the lobby to get a change of towels. They definitely need more staff to avoid this issue. Breakfast is just coffee/water and a bagged muffin/granola bar. I’m glad the kitchen was available in our room for us to make our own meals at least.
Convenient location with budget friendly pricing. Minimal amenities on site but plenty of restaurants, stores etc in surrounding area
Küchenzeile im Zimmer mit Kühlschrank. Auf Wunsch kann man es mit Toaster, Kaffemaschine,etc ausstatten lassen. Gute Anbindung an die Interstate 95. Daher für Ausflüge ideal. In der Lobby gibt es morgens Kaffee und Tee. Dazu Muffins, Müsliriegel und Instanthaferflocken. Wenn man viel unterwegs ist ausreichend.
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,917 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.