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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was quick and efficient :) Comfortable bed and great service!
Business response:
Dear Guest, Thank you for the fantastic review of Extended Stay America! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it’s always rewarding to know that our efforts have made a difference in your stay. It is also lovely that you enjoyed the comfortable bed and that the service extended by our team left a positive impression. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Nice hotel for the money Nice hotel
Very convenient to I-95 and MA 2
Business response:
Dear Guest, Thank you for your wonderful review of Extended Stay America! We are delighted that our hotel was ideally located for everything you wanted to experience on this visit. We are delighted you included us in your travel plans and hope you will be back to see us again soon. Sincerely, Hotel Management
It was a bed near the airport.
Business response:
Dear Guest, Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future. Sincerely, Hotel Management
The rates are okay. The breakfast was awful.
The place was horrible. The ac didn’t work, cobwebs I’m the bathroom and the smell of something horrible in the room. Walls and ceiling had been repaired several times and never repainted. Walls looked like they haven’t been washed in months.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Si... read more
Staff was not welcoming. Refrigerator was smelling up the room. Very outdated facility.
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Further, we regret the behavior of our associates and will address this internally to serve our guests with the hospitality they deserve. We hope you will revisit the next time you are in... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,863 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.