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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rates are okay. The breakfast was awful.
The place was horrible. The ac didn’t work, cobwebs I’m the bathroom and the smell of something horrible in the room. Walls and ceiling had been repaired several times and never repainted. Walls looked like they haven’t been washed in months.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Si... read more
Staff was not welcoming. Refrigerator was smelling up the room. Very outdated facility.
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Further, we regret the behavior of our associates and will address this internally to serve our guests with the hospitality they deserve. We hope you will revisit the next time you are in... read more
The room was clean, bed linen and towels smelled fresh and it was an easy in-and-out.
you get what you pay for. it’s not the waldorf and priced that way
Great Place and price is right I loved the place but the room had no shampoo, or tissues! The staff at check in was fabulous and I will definitely stay there again💯
Business response:
Dear Guest, We’re glad to hear you enjoyed your stay at Extended Stay America and that the team at check-in made a great impression. While we regret any oversights in your room, we’re grateful for your understanding. It’s always our goal to ensure a seamless stay. It’s wonderful to know you plan to return, and we look forward to welcoming you back soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,296 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.