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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was OK. Did not have the room I originally paid for, walls/bathrooms were old and a bit dirty, strange smell in hallways. Overall affordable place with ok service.
Business response:
Dear Diya, Thank you for staying with us and for taking the time to share your experience. While we’re glad to hear you found the property affordable and the service acceptable, we sincerely apologize for the shortcomings you encountered. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your feedback, as it helps us identify where we need to improve. We hope you’ll consider giving us another opportunity to provide a more comfortable and seamless experience in t... read more
Not bad Not as bad as I thought
Business response:
Dear Alizé, Thank you for your appreciative words! We’re delighted that our team at Extended Stay America made your stay feel warm and comfortable. Your feedback means a lot, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good service
Business response:
Dear Walter, Thank you for your kind words! We are glad to hear you had a pleasant encounter with our associates during your stay. Hospitality is what we do best, and we are happy this was the highlight of your visit. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management
Instalaciones en mail estado
Business response:
Dear Francis, Thank you for sharing your feedback. We sincerely regret that the condition of our facilities did not meet expectations. Maintaining a well-kept and comfortable environment is a priority, and we apologize for any inconvenience this may have caused during your stay. Your input is valuable, and we will be reviewing these concerns with our team to ensure improvements are made. We appreciate you taking the time to share your experience and hope to have the opportunity to provide a much better stay in the future. Si... read more
Front Desk Training Needed Check In front Desk was rude and someone sat silent in the office while we stood for 7 minutes waiting to be checked in then when we finally called out the person shouted from the office just a second then another person came and checked us in and was annoyed that we were there or that he had a job to do. Room service came in and changed out the bath towels while we were sleeping. Total violation of privacy Thank GOD it was a business trip and not an Intimate get away. The person who extended my st... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.