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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was clean
Business response:
Dear Guest, We are delighted to hear that you found your room tidy during your stay. At Extended Stay America, maintaining a comfortable and tidy environment is a top priority for our guests. Your kind feedback encourages our team to continue providing thoughtful service and attention to detail. We look forward to welcoming you back soon for another stay that meets and exceeds your expectations. Sincerely, Hotel Management
Older building reflected in rate, room was good Rented a room with a kitchen. No problems other than a stray bug. Everything works. Can’t comment on maid service, that type of room is serviced every 2 weeks but getting towels/etc was simple. Multiple washers & dryers too. Front desk polite, responded quickly & respectful.
Business response:
Dear Melvin, Thank you for taking the time to share your experience. We’re pleased to know that your room met your needs and that our team was responsive and courteous throughout your stay. We apologize for the inconvenience you encountered and appreciate your understanding regarding the occasional issue in the room. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues ... read more
I feel like the staircase should be locked and only use for exits For safety and security the outside doors should be locked with the exception of the main entrance and guests can use their card for entrance
Nine
Did not care for food. Room was clean, staff was nice and friendly. Enjoyed our stay.
no access to a coffee pot, outside area dirty noisy neighboors
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.