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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very dirty, Smelly, Unprofessional staff, Room smell horrible. Not worth paying $50 per night and we paid over $250. No sitting area for breakfast. Only item in breakfast was muffin, granola bar. Will not recommend to anyone. Water in washroom sink was very low pressure. Ownership need to be very shame of them self. Expedia should not promote this location.
Business response:
Dear RAJESHKUMAR, Thank you for taking the time to share your experience. We’re very sorry your stay was so disappointing and that multiple aspects did not meet your expectations. Your concerns have been shared with our team, and we understand how frustrating this must have been. We appreciate your feedback and regret that we did not provide the level of comfort and service you expected. Sincerely, Hotel Management
It was ok smelled like cigarettes and alot of in and out traffic
Business response:
Dear Tia, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay. Your feedback is important to us, and we are committed to making improvements to ensure a more comfortable and pleasant visit next time. Sincerely, Hotel Management
Price and location was great. The room was clean and the staff were pleasant and helpful. The desk person at check in was professional and helpful even when some of the guests were not. The property is a little dated but the room was clean and the bed was comfortable. Cooking/eating utensils were provided on request- appreciated The negatives- the cooking odors from all the rooms were strong and not always pleasant- to be expected. There was a very large amount of people that seemed were placed there awaiting housing. They w... read more
It was ok. Staff is nice.
Business response:
Dear Guest, We are happy that you had a positive experience at Extended Stay America. It’s great to know that our staff left a good impression on you. We look forward to welcoming you back during your next visit. Sincerely, Hotel Management
Nice place for the money
Overall was good but property was pretty old n worn
Business response:
Dear Guest, We appreciate the time you took to share your thoughts regarding your recent visit to Extended Stay America. We are glad that your overall experience was enjoyable. However, we apologize for any inconveniences you may have encountered and are grateful for your insights, as they will help us enhance the experiences of future guests. Your feedback is of great importance to us, and we look forward to the opportunity to welcome you back in the near future, where we aim to provide you with an even more exceptional exp... read more
Everything dated.
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear that the condition of the property didn’t meet your expectations. We understand the importance of a modern, comfortable environment and appreciate your comments, which help guide future improvements. We hope you’ll consider giving us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
This is such a wonderful place to stay, our home away from home. The staff is wonderful. The rooms are clean. It's wonderfully decorated for every season. Pet friendly, relaxing, and truly a gem of a place.
Extended Stay America - Buffalo - Amherst has a 4 star rating with 972 reviews.
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.