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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DO NOT STAY HERE This was an awful experience. I was told that I was on a do not rent list without any cause or excuse I asked for a manager and she was not available. This place is poor do not waste your money.
Business response:
Dimetri, thank you for sharing your concerns with us online. We regret the inconvenience you had upon arrival and the disappointment it caused. We request you to allow us some time while we investigate this. We appreciate your patience in this situation. Sincerely, Hotel Management
The staff was very friendly and the rooms was beautiful
In need of updates/repairs. Front desk staff was very nice and efficient. This review is in no way a reflection of their work. This hotel could really use an update. Red (blood?) stains up the walls and on bathroom floor. Stained sheets. Peeling furniture. Smoke alarm removed from ceiling. Very heavy smell of cigarette smoke. Its evident people smoke inside the rooms. The ceilings and upper walls have nicotine stains. I'm sure the staff are doing the best with what they have to work with. Corporate should consider providing ... read more
Business response:
Thank you for staying at our hotel and sharing your feedback. We apologize for the inconvenience you had due to the issues in your suite. We will discuss your comments about cleanliness, the furniture, and the smoke smell with the appropriate individuals to take corrective actions. Thank you once again for alerting us with your observation about the smoke detector. As your review is anonymous, we would appreciate additional information to have our property engineer inspect and correct the problem immediately. We are sorry an... read more
it was nice over all in the cut out the way, no B.E.T station though
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.