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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price, but a bit shabby. Frequently awoken by the sound of pipes clanging from someone nearby taking a shower. Sounded like an explosion in the wall.
Business response:
Thank you for being our guest at the Extended Stay America. We are glad you had a nice stay and that you liked the great value we offer. However, I am sorry for the issues you had with the noise. We value your business and hope to have the privilege of hosting you again! Sincerely, Hotel Management
Cleanliness The hotel was very accommodating but a few things were a bit off. As soon as I got to my room there was white dog hair all over my bed. Unnoticeable at first but very present. There was also hair in the shower drain which was gross. The hotel provided zero dish soap which I called the front desk twice for.
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
The woman who checked me in was incredibly nice and helpful, even though I didn't get in until almost midnight. The room was very clean and well-kept. There was no noise and the blackout curtains are amazing. Slept like a baby. The only downside was the construction going on in the parking areas made the entrance to the hotel a bit difficult to find.
Business response:
Kristin, it was a pleasure having you as our guest at Extended Stay America. We’re glad to know you were impressed with the service you received from our front desk associate and that you loved your well-appointed room. We appreciate your business and hope to see you again on your next visit to Amherst. Sincerely, Hotel Management
Business response:
Tamara, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Close to many attractions including university at Buffalo
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and especially loved our ideal location. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Service desk staff was great . Convenient location. Kitchen outdated and barley working butt does the job
Business response:
It was a pleasure accommodating you at Extended Stay America. We are glad to know you liked our courteous associates and found our location ideal for your needs. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Good stay at Extended Stay The room was spacious and comfortable , as is usual with the Extended Stay hotels . The bathroom , however was tight .The toilet , bathtub and sink were all on top of each other . the bathroom door barely clears the toilet . Other than that , the staff was friendly & helpful . Plenty of restaurants and shopping nearby .
Business response:
Selwyn, thank you for choosing to stay with us at Extended Stay America. We're glad toknow you liked your spacious room and that you were pleased with the service provided by our staff.We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
The rooms are clean and the staff is Great! The beds aren’t very comfortable and we stayed two nights and we were told we wouldn’t qualify for housekeeping services which made it a little inconvenient when we needed extra towels.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you loved your accommodation and that you were impressed with the service delivered by our associates. Please know, towels and linens are exchanged at the front desk. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 971 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.