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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More Than Adequate - PET FRIENDLY Hotel was what I expected. Only gripe was the in room kitchen not having any pots, pans, dishes, utensils, paper towels or a kitchen garbage can. Very inconvenient to you to the front desk for utensils to eat a meal (in a hotel that has an in room kitchen)
Business response:
Michael, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Staff very helpful!! People staying on site very helpful also
Business response:
Diane, thanks for taking time to share your comments online. We are delighted to know you were treated extremely well by our staff and their friendly service made for a memorable experience. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Okay place for a day Breakfast would have been better.
Business response:
Gurubaran, thank you for being our guest at Extended Stay America. We are glad to know overall you had a pleasant time at our hotel. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I was impressed by the warm, helpful, and pleasant demeanor of the morning front desk lady. She wore glasses...
Business response:
Jo, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and that you were impressed by the service provided by our courteous associates. We will be sure to share your compliments with her. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
It’s good enough Don’t expect to fill up at the “free breakfast”. It’s pretty much just some coffee, oatmeal, and muffins. No complaints otherwise, nothing to rave about either. Good if you just need a place to sleep at night and has a kitchen if you want to make your own food.
Business response:
Thank you for choosing to stay with us. We’re glad to know overall you had a nice experience, but we’re sorry our grab-and-go breakfast was not to your liking. We assure you that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Hotel smells of cig. smoke very nice staff however facilitie is old and needs updating.
Business response:
Rehaad, we sincerely apologize for falling short of your expectations for a comfortable and enjoyable stay. Your feedback regarding the odor and the facilities are discussed with the appropriate individuals of our organization in an effort to improve our offerings going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Carpet is dirty. Rooms are noisy. Breakfast is not that great.
Business response:
Thank you for being our guest. We are sorry for the difficulties you had during your stay and for the inconvenience it caused. Your comments have been shared with the concerned teams to improve our future guests’ experiences. Also, we wish we had the opportunity to resolve the noise issue while you were here. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 4 star rating with 971 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.