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Extended Stay America - Buffalo - Amherst
- Hotels
- Amherst, NY
About this business
Location details
125 Inn Keepers Ln., Amherst, NY, 14228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the wonderful review. We hope to have you as a guest again in the future!
Business response:
Thank you for the wonderful review. We hope to have you as a guest again in the future.
Was expecting more then muffins, granola bars, oatmeal and coffee for the breakfast but was adequate
Business response:
Thank you for choosing Extended Stay America. It is nice to know you enjoyed your overall stay with us. However, we are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We value your feedback and hope you will stay with us again soon. Sincerely, Hotel Management
Disappointing compared to Orlando stay. Initially assigned an un-cleaned room. Reassigned to another room that was surface clean but in need of a deep clean - stained/musty carpet and sploching on bathroom ceiling. Breakfast was limited to granola bars, packaged muffins, and instant oatmeal but fully stocked and coffee was hot.
Business response:
Thank you for taking the time to post a review. We are sorry we let you down with regard to the cleanliness of your rooms. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. We also apologize for our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regar... read more
Disappointed We haven’t stayed here and I’m a while and was disappointed in how the service has changed. It was a better place
Business response:
Thank you for reviewing your stay and for letting us know we have room for improvement. Our goal is to provide friendly, responsive service; therefore, we apologize that we fell short during your visit. We encourage you to try us again the next time you visit. We are confident you will enjoy a better stay. Sincerely, Hotel Management
It was ok
Business response:
James, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Buffalo - Amherst
How is Extended Stay America - Buffalo - Amherst rated?
Extended Stay America - Buffalo - Amherst has a 3.1 star rating with 1,633 reviews.
When is Extended Stay America - Buffalo - Amherst open?
Extended Stay America - Buffalo - Amherst is open now. It will close tomorrow at 12:00 a.m.