Extended Stay America - Buffalo - Amherst

michael 

on Expedia

7 years ago

Fair hotel close to conveniences Hotel manager Julie top notch. Did the best with what she has to work with. Room cleanliness sub par. Rug smelled of dirty feet. Kept a fragrance candle burning while I was in room. Bought cleaning supplies first day and cleaned room myself. Disclaimer- I am not a neat freak.Trash room down corridor overloaded and not emptied for days. Staff prompt in providing what was requested. Beds comfortable. 

Dan 

on Expedia

7 years ago

Decent room, TV quality was poor, the breakfast offered, coffee, muffins and snack bars was pretty disappointing for what the room costs. If you are counting on having a decent breakfast included with your fee, stay elsewhere. 

Anonymous 

on Expedia

7 years ago

Overall pleasant experience. Just that it says breakfast doesn't mean they have a full breakfast. It's more of a snack bar. 

airo 

on Expedia

7 years ago

clean and customer friendly 

Alan 

on Expedia

7 years ago

For a 1 night stay it was fine . 

Anonymous 

on Expedia

7 years ago

As soon as we went into the hallways my wife and kids said, “oh, this place smells” and the hallways were kind of dark and outdated. Entering the room you could still smell that people were smoking nearby and possibly in the room recently. I wanted to find another hotel in the same area, but everywhere was booked for Graduation day. Oh well, we made the best of it!!!