Extended Stay America - Buffalo - Amherst

Stephanie 

on Expedia

4 months ago

Never going back there!! What a joke! Not worth the price! Everything has a problem, roaches, broken pipes cold water The only reason we chose this place was the free breakfast and all they have is muffins and granola bars and coffee! 

Xavier 

on Expedia

5 months ago

I don't usually write reviews but these was THE worst hotel I've stayed in. When I worked in an airline they would put us up in Extended Stays but this was genuinely a terrible experience. 1. Smoke and Weed smell BOTH inside the building and just outside. People were literally smoking weed by the no smoking sign!! The hallway in my floor smelled like weed and my bathroom smelled like cigarette smoke that was definitely coming from the room next to mine. 2. Bedroom cleanliness, there was cobwebs in the corner of the rooms! to... read more

Laurie 

on Expedia

6 months ago

Not happy with our stay We requested handicapped parking and room. When we got there nine of the handicapped parking places had been plowed out so we were unable to park in them. The refrigerator in the did not work and the door would not close unless you slammed it. Trying doing that while I a wheel chair. Desk clerk said the manager would call but never heard from them. Doubt if we will stay there again 

Miguel 

on Expedia

6 months ago

Dirty room and looks old 

Michael 

on Expedia

7 months ago

Bed bugs, horrible guest service workers BED BUGS AND TERRIBLE CUSTOMER SERVICE RECOVERY FOR THE HORRID EXPERIENCE WE HAD 

Keegan 

on Expedia

7 months ago

Smelled like marijuana. Shower made noise when on. Fridge made a ticking sound all night. Manager was very friendly 

Cynthia 

on Expedia

8 months ago

The property was dirty and not well maintained. The hallways smelled of smoke (non-smoking property) and hallways not vacuumed. Furniture and stove in poor condition. Towels and linens were old. I stayed because I had a long drive and was too late to cancel. 

Mustafa 

on Expedia

8 months ago

Their breakfast was only nasty coffee & protein bar, I requested new towels & bed sheets, they made me bring the old one n get the new one and do it all myself, no housekeeping only twice a month so pretty much u doing ur own things.. Wasn’t worth it!!! 

Joseph 

on Expedia

9 months ago

They charged me for room I already booked and paid for through Travelocity and didn’t get my refund back yet