Extended Stay America - Buffalo - Amherst

Anny 

on Expedia

10 months ago

Very bad 

Anonymous 

on Expedia

a year ago

ABSOLUTELY NOT. I am not sure how the health department hasn’t shut this hotel down. There are illegal migrants staying here, the parking lot is filthy, not to mention the rooms are TERRIFYING they are so dirty. Never again 

José 

on Expedia

a year ago

This was the worse ever. Broken amenity and bad assistance from the stuff. Refrigerator leaking water underneath all night. Temperature too low freezing everting that I bought. I called the front desk reported but nobody show to fix. Faucet was leaking also. Limited towels. I have to take out my own trash. Bad lighting on the hallway. Too dark. Parking lot all dirty. Entrance the building too ugly and dirty carpet. When I got there the elevator was broken down. I have to carried my luggages up to the third floor. Also the st... read more

Anonymous 

on Expedia

a year ago

Very bad experience, the property is very old and deteriorating. Very bad smell and beware of cockroaches . Would not stay here again. 

Saadallah 

on Expedia

a year ago

i stay more than 2 week in hotel no any cleaning or linen change of the room i kill 3 flies in the room you must take your trash bag to through it in room full of trash bag at end of corridor 

Shailesh 

on Expedia

a year ago

The room had a couple of damages like closet doors were broken, toilet seat was coming off, kitchen area was sticky, backsplash of kitchen was hanging off. Overall property is in run down state and requires a lot of repair work. Breakfast is cereal bar, coffee machine and packets of oatmeal. Staff was good, but apparently they don't provide room cleaning service for 2 weeks. We were planning to stay for multiple days, but ended up checking out in less than 12 hours. Property manager and staff were good and kind. The manager ... read more

FNU 

on Expedia

a year ago

I have booked kitchen room for 3 nights. Neither my stove top nor my room lights were working for 2 nights