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Extended Stay America - Charlotte - Northlake

3.6
  • Hotels
  • Charlotte, NC

About this business

HospitalityHotels

Location details

9420 Statesville Rd., Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.61,134 reviews
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Bishwa's profile image
Bishwa 
21 hours ago

Wonderful 

Dyer's profile image
Dyer 
a week ago

Good The fact tht I have to stay 2 weeks before I could get my room tidy . I was only there for a week . The location. 

Business response:

Dear Dyer, Thank you for sharing your feedback. We are glad to hear that our location was convenient for your needs. However, we sincerely apologize for not meeting your expectations regarding your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests on a bi-weekly basis; however, these services are always available upon request for an additional fee. We also offer a linen exchange service at the front desk for a minimal fee. In response to your feedback, we will ensure... read more

Faith's profile image
Faith 
2 weeks ago

Exceptional 

Betty's profile image
Betty 
3 weeks ago

Very Good Dent in bathroom door Cleaness.nice staff 

James's profile image
James 
a month ago

Exceptional 

Joan's profile image
Joan 
a month ago

Exceptional Amazing service, definitely coming back! 

James's profile image
James 
a month ago

I’d always comeback Everything was perfect The staff 

Business response:

Dear James, Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management 

Brian's profile image
Brian 
a month ago

Good No one available for check out and a man was sleeping in lobby. Location and price 

Business response:

Dear Brian, Thank you for sharing your experience. We are glad to hear you found our location and pricing convenient. However, we are sorry about the check-out experience. This is not reflective of the standards we aim to maintain, and we are addressing it with our team to ensure a more professional and welcoming environment for all guests. We appreciate your input and hope to provide a better experience in the future. Sincerely, Hotel Management 

Sharon's profile image
Sharon 
2 months ago

Exceptional 

Frequently asked questions about Extended Stay America - Charlotte - Northlake

How is Extended Stay America - Charlotte - Northlake rated?

Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,134 reviews. 

When is Extended Stay America - Charlotte - Northlake open?

Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.