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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again Stay away
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Not super clean. Loud next to highway. No weather stripping under the door. The sound from the adjacent highway was very loud during the night. AC worked just "okay". It was either too cold or too hot. It did not regulate well. Lot's of loitering in the parking lot late at night and we felt that it was a bit sketchy. Better use is definitely as an extended stay guest, versus a 1-2 night business stay.
Business response:
David, thank you for sharing your experience. We are sorry for the noise issues you encountered and regret the inconvenience it caused. We also apologize for the problems you had with the HVAC unit in your room. We have informed our maintenance team for quick review and action. We hope you will consider giving us another chance on your next visit so we can provide you with an excellent stay. Sincerely, Hotel Management
NO SHOWER CURTAIN. The remote control did not work. Had to walk down to the front desk to get one that worked.
Business response:
Stephen, thank you for evaluating your stay at our hotel. Please accept our apologies for not meeting all of your expectations and the inconvenience caused. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
Needs a renovation. The staff was very nice and accommodating. Great location and easy access. However, the room was VERY dated. Bed was uncomfortable and the room just smelled so bad.
Business response:
Kerri, thank you for sharing your feedback. We apologize for not living up to our commitment to clean, fresh accommodations and for the overall condition of our rooms. We are working with our housekeeping and maintenance departments to ensure all procedures are being followed and to ensure a better guest experience. We will also share your feedback with our leadership team. On a positive note, it is good to know that you liked our courteous staff and central location. We hope you will give us another opportunity to provide a... read more
To much noise children’s running not peacefully
Business response:
Aldo, thank you for being our guest and for letting us know about your stay. Please accept our sincere apology for the difficulties you encountered with the noise caused by other guests who were also staying in our hotel. We have discussed your comments with our team and we will be making changes to better serve our guests. Thank you again for your candid feedback and we hope that you will come back to experience our hotel the way you should have during this visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,569 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.