Extended Stay America - Chicago - Elmhurst - O'Hare

Anonymous 

on Expedia

7 years ago

Continental breakfast was promised but nothing was given. :( 

Anonymous 

on Expedia

7 years ago

Hotel charged me extra day. Though I booked for only 2 days. I checked out after 2 nights This is unethical Will report to business beuro Fraud. 

Simba 

on Expedia

7 years ago

They only have a maid service on Wednesday and we were there for 5 days. It’s only free if you stay 8 days. The actual room smelled like smoke and it made me cough whenever i was in the room. 

Kelsey 

on Expedia

7 years ago

Terrible service This was one of the worst experiences i have has at this hotel. When i arrived to my room there was food all over the floor towels use don the floor and the covers to the bed were pushed back. When i went down to the front desk they handed me bleach and sheets and told me i had to clean it myself. I had also asked for a refund and they said they couldn’t give me a refund. 

Anonymous 

on Expedia

7 years ago

Not clean at all When asking for clean the room no one answering you 

Sourav 

on Expedia

7 years ago

Donot go with comparing low price and brand name This hotel so much to improve and first they need increase the quality of service by having more stuff. Big thumb down.