Extended Stay America - Chicago - Gurnee

Anonymous 

on Expedia

4 years ago

Inaccurate website description. Room was showing "available" on hotels.com website but there were none after being there at the hotel. I couldn't find other motels as all of them were occupied. Had really tough time finding a motel in the night at 12. 

Anonymous 

on Expedia

4 years ago

This property is more of a temporary housing then a hotel. There are piles of garbage by the garbage can inside the back door as you went out to your car. We asked for clean towels the second thing never got them. If you just want hotels for a few nights I would suggest somewhere else. 

Anonymous 

on Expedia

4 years ago

They did not have a reservation and no room available fighting with Expedia 

Anonymous 

on Expedia

4 years ago

Unimpressed Room next door had people (sounded like adults and children) banging and screaming. Called the front desk just after 9 pm and they said they would “check it out” but quiet hours aren’t until 10 pm. Ok, fine. The screaming and banging continued until well after midnight and no one cared. Except me because obviously I couldn’t sleep with people banging on the wall by my head. Apparently people aren’t interest in teaching their kids basic respect for others. I’ve stayed here multiple times before but this is the las... read more

Anonymous 

on Expedia

4 years ago

Absolutely Nothing!!!!! 

Anonymous 

on Expedia

5 years ago

Lots of ants crawling around the room on the first floor