Extended Stay America - Chicago - Gurnee

Anonymous 

on Expedia

6 years ago

The beds were uncomfortable, and if you sat at the edge of the bed, the front of the bed would fly up. The drains in the kitchen had a lot of build up that was very visible. There was large amounts of dog hair under the beds. The dishes that were given from the front desk were dirty. 

Nicole 

on Expedia

6 years ago

Nikki’s stay The Hotel room was out dated and had a odor to it..They don’t have house keeping every day so you can’t even get rid of odor.. 

Marco 

on Expedia

6 years ago

WARNING ⚠️ Do Not Stay at Any Extended Stay Bed sheets were made so poorly and half-assed. Bathroom was ok. Kitchen looked very dated and not very good looking. Furniture looked very old and dirty. Lighting was good in the bathroom and near the bed area. Kitchen light looked felt like the bulb was about to knock out. 

Anonymous 

on Expedia

6 years ago

This place is disgusting. Leftover food left in cabinets, no garbage can, dont clean under the beds ( pills, socks, candy and pillow found between 2 room), toilet needed to be plunged but had to get it ourselves. I would'nt recommend this at all. Motel 8 is probably better. 

Anonymous 

on Expedia

6 years ago

Terrible hotel. Didnt stay because of the conditions. Dirty elevator, lights and air in room not working. Horrible mattresses. Asked for refund because we we were not staying. Told I had to go through Expedia and when I did refund was denied. Disappointed in Expedia. If the hotel denied refund, Expedia should have covered it. 

Anonymous 

on Expedia

6 years ago

The layout of the room was nice. But the room was dirty; we had to replace the toilet paper roll because it was 2 sheets away from being empty. You could tell they didn’t wipe down any of the metal on the shower rod or lamp posts. There was hair hair on our pillow, and we had to dust the crap out of the room.