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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The suite style of room . Staff excellent helpful betyrr yhsn uniterested chains of fast people. They Mario rspecially at front desl very helpfull i eill return the 9th if zfeb for teo nites and look gesrd to No real breakfadt just ceeal bars instant oatmeL. Nut with apartment stule need to have your kitcehn use private. Very pleasing wuiet nack off any freeways but main artery of Touhy Ave you can get anywhere
Business response:
Thank you for taking time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your review is appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Room service did their job 1/2 way done. After we checked in we had to go down stairs to ask for pillow cases. The front desk wouldn’t believe me. So I asked him to come see for himself. And front desk NEVER picks up your room calls
Business response:
Thank you for taking the time to share your feedback. We are sorry for the housekeeping and front desk service issue you encountered. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our service moving forward. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
It was my first staying at an extended stay. I'll keep in mind when i need a hotel for a few days
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The heater wasn’t working for nothing and that was really cold now I got sick The heater wasn’t working for nothing and that was really cold now I got sick
Business response:
Dear Juan, thank you for taking the time to share your feedback and for being our guest. We are so very sorry the heating unit was not working properly and for the uncomfortable stay. This was not the quality experience we had hoped for you. We are working with our engineering team and inspecting all our suites to be sure everything is in working order moving forward. Thank you for the opportunity to improve and we hope to make this up to you on a future stay. Travel well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 3.8 star rating with 2,647 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.