Extended Stay America - Chicago - O'Hare - Allstate Arena's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Chicago - O'Hare - Allstate Arena

4.3
  • Hotels
  • Des Plaines, IL

About this business

HospitalityHotels

Location details

1207 East Touhy Avenue, Des Plaines, IL, 60018, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,888 reviews
Select a rating
Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Gets the job done 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We’re sorry if we disappointed you and hope to have another opportunity to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management 

jasper's profile image
jasper 
7 years ago

they let us check in early @ 2pm, which was great as my 2 kids were really jetlagged from the 14 hour flight. It was also near target and several restaurants so finding food to eat wasnt that hard. 

Business response:

Jasper, thanks for the kind review. We are delighted to read you could experience a relaxing stay in your well-maintained room after your tiring journey and that our location was perfect for your needs. It was a pleasure having you as our guest, and we look forward to welcoming you all for another outstanding visit at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Clove to convention center A nice room, just need better pillows. great staff. was always out of breakfast stuff 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you loved our ideal location and that you were impressed by our courteous staff. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Sebastian's profile image
Sebastian 
7 years ago

Great room, easy to eat/shop nearby. Bad breakfast The room is amazing, there's a million pillows and all! Complete kitchen, great if you wanna cook (you have to ask for pots and that, I didn't try that). I asked for toothpaste, as they said they had complementary stuff like that, but they didn't have. It has many great places to eat nearby. Breakfast wasn't worth it. 

Business response:

Sebastian, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Ok but nothing to write home Lack of amenities and lack of parking. For the price it's ok. 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Hotel good location Good hotel excellent conditions dexcellent customer service 

Business response:

Thank you for being our guest at Extended Stay America. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Mariana's profile image
Mariana 
7 years ago

More shuttles please Shuttle only available once an hour. 

Business response:

Mariana, thank you for staying at Extended Stay America. We are glad you had a nice time here. We value your feedback as it will help us improve our facilities moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena

How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?

Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,888 reviews. 

When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?

Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.