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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Rashad, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Juan, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
OK for singles & couples, though not for families. Though the room and the facility is good, there are few of things that I'm disappointed. 1. The grab and go breakfast. 2. Airport shuttle not operating from 10 PM to 6 AM. 3. No plates, utensils etc in the kitchen. Have to request and get them from the front-desk.
Business response:
Thank you for your review. We are glad you liked our convenient location and your room along with the kitchenette. That being said, we are sorry for not meeting some of your expectations. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Nice hotel. I really enjoyed the stay
Business response:
Juan, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Awesome!! Loved everything about it!!
Business response:
Thank you for your wonderful review of Extended Stay America. We are thrilled to read you had a great time with us and that you loved all the aspects of our hotel. Thanks again for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Carol, Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
It was very nice! The kitchenette was helpful, but the wifi could have been better. All in all, would recommend.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked the kitchenette in your room. Your feedback is valuable as it will help us improve our facilities moving forward. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Good value This was a last minute stay due to a canceled flight, so our experience was abbreviated. That said, it was a comfortable, clean, low-stress, economical place for us to sleep with free coffee and muffins and punctual shuttle rides to the airport at no extra cost. Overall I would have to recommend this hotel and would stay again. The only less than totally positive aspect was that the front desk did not respond to calls - our two rooms tried three times to reach the desk and no one answered. Still, this hotel was go... read more
Business response:
Thanks for the awesome review, Juliet! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,888 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.