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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place for short stay I have stayed in extended type hotels before and this one was pretty nice. No silverware or dishes which was a let down since we were wanting to cook some to save on money. The pull out couch was probably the most disappointing for our 3rd adult staying with us. The king size bed was quite comfortable and the rest of the room was very clean.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry for the inconvenience you had with regard to the comfort of the pull out couch. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Looks good, clean, super friendly staff l, good prices.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved the clean environment and found us to be a great value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
設備が良い 部屋と場所はいい、駐車場が足りない。 シャトルは使ってないので分からないが定期的に出てて使いやすそうです。
Business response:
Aki, thank you for the four-star review of Extended Stay America and for sharing your experience. We appreciate your kind comments about our room and location which was ideal for your needs. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good hotel for one night stay near airport It didn’t meet my expectation . Queen bed is ok but if you sit on the edge other end goes up . Horrible sofa bed . I couldn’t sleep at all . It’s completly spring and you will feel that . They have only one staff and taking care of everything so it’s expected that kind of service won’t be available . Everything you need to carry from reception to your room . Two times I went to reception and was waiting for more than 5 minutes and had to come back and tried one more time . Only good... read more
Business response:
Thank you so much for posting your feedback regarding your stay at our hotel. We truly appreciated having you as our guest. We're sorry that we fell short in our service levels and our staff's reception to your requests. We have shared these concerns with our team so we can make immediate changes to keep this from happening again. Thank you again for your sincere feedback - it really helps us to improve our service. We hope you give us a chance to redeem ourselves on your next visit to the area. Sincerely, Hotel Management
I think everything was ok, but i was very upset because the vending machine was put of water,
Business response:
Luis, thanks for being our guest. We are glad to know you liked our offerings and had a pleasant stay with us. However, we are sorry for the inconvenience caused with regard to the vending machine. Your feedback will help us improve going further. Thanks once more for choosing us, and we hope you’ll visit us again in the near future. Sincerely, Hotel Management
Good stay for the price. Bed was uncomfortable but good location. Staff was nice. Parking was limited. I'd stay here again for its value.
Business response:
Dylan, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was comfortable and that our service and facilities were to your satisfaction. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Great Getaway Do you want to get a peaceful nights rest then this hotel chain is the one for you. I thought my son and I was the only guest in the hotel because is was so quiet in there. I would chose this hotel again.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you and your son again soon. Sincerely, Hotel Management
One words. Great. Only, now change parking fee. Befor they no change.
Business response:
Sunny, thank you for staying at Extended Stay America. We are glad to read you had a wonderful time with us and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Value for your buck! Would recommend to everyone.
Business response:
Thank you for your review of Extended Stay America. It is nice to read you had a great visit and that you liked the value we offer. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,776 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.