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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with most aspects of our hotel and had a pleasant stay. We look forward to being of your service again whenever your plan brings you our way! Sincerely, Hotel Management
Bom para esperar vôo. Bom para esperar por vôo. Tem restaurante perto e supermercado. O café da manhã só serve café e barras de cereais, não tem pão, nem nada.
Business response:
Celso, thanks so much for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Walking distance to Allstate. Very basic breakfast. The futon mattress was terrible and springs were sticking out.
Business response:
Lauren, thanks for being our guest at Extended Stay America. We are happy to read you had a comfortable stay and that our location was perfect for your needs. We are working with our team to make sure we are more consistent in our service levels. We appreciate your business and hope you will be back to see us on your next trip to our area. Sincerely, Hotel Management
Excelente opção Ótimo hotel, bem localizado. Quarto com excelente infraestrutura. Falta café da manhã (só barra de ceral, mufins e café), mais nada.
Business response:
Thank you so much for your terrific feedback about Extended Stay America. We are glad to know you liked our well-kept property and that the convenient location. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Everything was very nice. However, instructions on where to get picked up at the airport when returning to the hotel were not clear--it caused us to waste a lot of time waiting for the shuttle.
Business response:
Beverly, thank you for providing your feedback of your stay at Extended Stay America. We're happy you enjoyed everything we have to offer, but we're sorry for the inconvenience you had due to unclear communication on our shuttle pickup point. We have shared your comments with our team to ensure clear communication is been done on the same going forward. It was our pleasure being of your service, and look forward to welcoming you back soon. Sincerely, Hotel Management
My business trip experience. Clean and comfortable. Good price at the last minute. Just FYI there was no shuttle service from the airport after my flight got in at 11:30 although I had asked to make sure since I knew my flight was getting in late. Breakfast consisted of only coffee and oatmeal. The room had a full kitchen but no dishes, cookware or silverware, but I only needed a night's stay.
Business response:
Aaron, thank you for reviewing your experience at Extended Stay America. We are delighted you had a great stay and could experience a good night’s sleep in your well-maintained room. However, I apologize for the inconvenience with our shuttle service. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. It was a pleasure hosting you, and we hope you’ll give us another opportunity of serving you again. Sincerely, Hotel Management
Business response:
Don, thank you for sharing your wonderful rating. It was a pleasure hosting you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your kind rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Comfy and cozy Our stay at this hotel was great. The room was very clean and definitely was a non-smoking room as advertised. There was little noise in the building. Overall, it's a great place to stay, very cheap price and very close to the airport.
Business response:
Lorena, thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the comfort of your room and found us to be a good value in the area. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,776 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.