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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and Comfortable The room was clean and comfortable, but my only complaint was no coffee pot in room. Had to go check it out, then it didn't work. Grab and go breakfast was coffee and a muffin. Really need more choices.
Business response:
Charles, thank you for choosing Extended Stay America - Chicago - O'Hare - Allstate Arena. We are pleased to know how much you liked your well-kept room. However, we regret the inconvenience you experienced and will make a note of your feedback as we plan any changes to our breakfast offerings. Thanks for your review, and we hope to see you again soon. Sincerely, General Manager
Fine hotel Hotel and the price is good. Room was clean and spacious. Staff is rude and non helping. Breakfast is terrible and options are almost nothing.
Business response:
Although you liked some aspects of our hotel, please accept our sincere apologies for not living up to your expectations. We strive to provide a better experience to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, General Manager
Business response:
Thanks so much for the terrific rating regarding your visit to Extended Stay America - Chicago - O'Hare - Allstate Arena. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Excellent service Excellent quality services
Business response:
Alejandro, thank you for sharing your kind review of Extended Stay America - Chicago - O'Hare - Allstate Arena. We are pleased to read you enjoyed your time with us and that you were thoroughly impressed by our courteous service. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
自由に過ごせる快適ホテル 番地1201と1207の2棟があり，基本的なサービスは同じだが，後者は1Fに朝食をとるスペースがあり，そこからドアを開けて外でもたべられるスペースがある。空港とホテルの無料シャトルは途中スーパーへも送迎してくれ，外出しなくても普段着でいつものようにマイペースで暮らせる感覚。
Business response:
Thank you for sharing your experience at Extended Stay America - Chicago - O'Hare - Allstate Arena. We are pleased to know your room and our courteous associates left you with a good impression of our hotel. Your feedback is of utmost value to us, and we will use it as a training tool to improve our performance. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for choosing to stay with us. It is nice to know your overall stay was good, but we apologize if you experienced any inconvenience while here. We appreciate your business and hope you will come back to see us again, so we can provide you with a much more satisfying experience. Sincerely, General Manager
Business response:
Matthew, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Chicago - O'Hare - Allstate Arena. Sincerely, General Manager
Two thumbs up I enjoyed my stay here. Shuttle service to the airport, and easily accessed!
Business response:
Alex, thank you for posting your kind review of Extended Stay America - Chicago - O'Hare - Allstate Arena. We are delighted to know you enjoyed your visit and that our shuttle service was perfect for your needs. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Chicago - O'Hare - Allstate Arena. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,776 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.