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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Carlos, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nice.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Hotel is in a great location. Staff was nice, but didnt explain too much.
Business response:
Thank you for staying at our hotel. We are pleased to know you were happy with our ideal location and that you had a pleasant stay with us. Thanks again, and we look forward to seeing you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Right choice Was happy with the services
Business response:
Mohammed, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a perfect stay and you were awed by our spectacular hospitality. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management
You get what you pay for with this place. It's clean enough and the staff is nice. The kitchen items need to be updated.
Business response:
Thank you for sharing your thoughts about your stay. It is good to know that you liked our courteous associates and well-kept property. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
Location is quite, clean and easy to locate. Check-in was quick and easy. Room was clean.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are so pleased to read that you liked our front-desk service and convenient location which was perfect for your needs. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Inattentive staff The bathtub was dirty. It had hair & soap in it. The toilet paper was almost gone. We called the front desk & asked if someone could bring us a roll. She said "ah, no you can come get it." My husband went to the front desk. She was rude & snotty. She said "Oh, your the 1 that wanted toilet paper". In the morning, no one was available for us to check out. We waited along with several other people for over 15 minutes.
Business response:
Wendy, thank you for your feedback. Please accept our apologies for the service issues you encountered during your stay. We assure you that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. Again, we’re sorry for the unpleasant experience and hope you will reconsider a second visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,159 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.