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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a good stay just our garbage cans were full when we arrived. Other than that the staff was great and everything else was fine.
Business response:
Nenyamka, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback is shared with our housekeeping team to be more diligent going ahead. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Erin at the front desk was fantastic. She went above and beyond to accommodate my needs. I would definitely stay there again!
Business response:
Susan, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Erin. We will be sure to share your compliments with her. Thanks again from all of us at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
good rest easy night we got stuck in the area and ran down the road for a quick rest before starting out for the day, even had a bit of breakfast compliments of the hotel, all in all very pleasant
Business response:
Ted, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your review is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
Room 151 - we had issues with water leaking from the room above us twice into the bathroom requiring getting extra towels however the staff was very helpful.
Business response:
Tony, thank you for being our guest. We apologize for the maintenance issue you had in your bathroom and your feedback is discussed with the concerned team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Happy Customer Very happy with my stay. Front desk was very helpful and the cleaning lady was very friendly......
Business response:
Ron, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Thank you for sharing your nice rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back toExtended Stay America. Sincerely, Hotel Management
Kicked us off premises for good cause a medical issue
Business response:
Jay, we are sorry for the issue you encountered, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,226 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.