Extended Stay America - Chicago - Schaumburg - I-90

James 

on Expedia

3 years ago

Roaches in the bathroom. Roaches on the shower curtain. Roaches in the hallway. Smelly all throughout. My room was not ready when I arrived at scheduled time. Bad all the way around. Very unclean hotel. 

Anonymous 

on Expedia

3 years ago

Couldnt wait to leave! The room wasnt clean at all and lloles nothing like the photos. We found a used dental floss pick on floor. There was dog hair on the bed. There was food left in the fridge from previous guest. The floor was sticky and stains on carpet and chairs. We couldnt wait to leave. 

Anonymous 

on Expedia

3 years ago

We couldnt check in untill after 4p due to there was no clean room available 

Anonymous 

on Expedia

3 years ago

Room was dirty. Hair all over the toilet and sink. Entire place looked old and dingy, definitely needs attention. 

Cheri 

on Expedia

3 years ago

Garbage in our room, in the hallways, and overflowing outside. 

Anonymous 

on Expedia

3 years ago

Unsafe and dirty. Horrible. Walked in and right back after taking a step in the room. Dirty place from the moment you walk in the building. Garbage on the floor- spills in the elevator. People hanging out in the parking lot doing drugs. People in lawn chairs outside the front door entrance. Did not feel safe in the parking lot or inside the building. 

Lisa 

on Expedia

3 years ago

Steer Clear!!!!! Room was not ready at check-in time due to limited staff! Once in room, we discovered crumbs in bed along with black hairs - obviously, sheets were not changed. Cleaning bottles were left in the bathroom. The bathroom did not have enough towels or toiletries for 4 people! Only 1 set of towels, one bar of soap and one small shower gel. Room stunk of cigarette smoke - in a non-smoking hotel! Air conditioner did not cool very well and was very loud. Upon returning to hotel in the evening from a dinner, there we... read more