Extended Stay America - Chicago - Vernon Hills - Lake Forest

Anonymous 

on Expedia

9 years ago

Not a good expetience, there was smell in a room, beds were very small and itchy, I will never stay tjete 

shawn 

on Expedia

10 years ago

Not a good deal After confirming our reservation we arrived to no rooms and quite a mess. Including being given a room already assigned to someone else 

haresh 

on Expedia

10 years ago

Pathetic service. NOT RECOMMENDED staff was polite but of no use. Not a single service provided by staff. Everything I had to do like picking my luggage, kitchen stuff, garbage. No room service for a week!!!! Not at all worth you are paying. Motels have much more good service than them. Not at all recommend. Never ever going to this hotel. 

Fred 

on Expedia

10 years ago

I booked and paid for my one night stay on Hotels.com. I was charged twice. There was hardly no food at the breakfast time. 

Anonymous 

on Expedia

10 years ago

Poor service Poor service. No breakfast available at least 30 mins before the published time. Poor quality of towels and some of them even have stains. 

Deborah 

on Expedia

10 years ago

Needs new management You get what you pay for at this hotel. Group of 4-5 men hanging around the entrance smoking. Go around the building to use the other entrance and the card reader didn't work. Had to lug our belongings around to the front entrance. Empty beer cans under the bed in one of the rooms. Bed sheets were stained - clean but stained. Why would you put stained bedding on a bed? Upon leaving in the morning the exit door had beer cans, bottles and dozens of cigarette butts laying around. Not clean and will not stay... read more

Charzard888 

on Expedia

10 years ago

Great Stay for the Price Stayed here just for a few days while traveling and it was a very comfortable hotel with very reasonable prices. I would have liked a few more amenities but it was great for how much I paid. 

R Guduru 

on Expedia

11 years ago

Extended Stay Experience The hotel says they have breakfast included, but the reality is (it's to go breakfast they say) they have a door side rack where in small crate few aged and not so fresh apples, few snack bars, few oat meal packets. Not any Styrofoam bowls to mix oatmeal etc., you have to mix it in a coffee cup. The rooms are serviced only once a week and not everyday. there are other tiny issues.