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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floors were dirty. Lists of police presence arresting people. Same guests daily in lobby making comments about everybody. Smokers closer then 15 feet. Smokers had to move just so I could be in door. Tried other doors same issue with smokers. I am easy going and seldom complain but dirty, smokey, and police was just too much. Will try other locations before giving up on property. Properties in Arkansas were a joy to say at when traveling.
Business response:
Thank you for taking the time to review your experience and letting us know how we can improve. We are sorry for the disappointing stay and for the smoke and cleanliness issues you experienced. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with the team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Great if your on a business trip if you need to get it and get out. Spacious room even tho its compact. Worth the price .Would book again
Business response:
Alex, thank you for choosing Extended Stay America for your business trip. We are glad you loved our spacious rooms and convenient location. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to your next stay soon! Sincerely, Hotel Management
Comfortable stay at this location Amazing and polite sayed was so kind and followed with me assuring my stay was to my liking id recommend this hotel to anyone a Job well done. Your guest Jesus N Rivera.
Business response:
Thank you for choosing to stay at Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
It was a great value for the location. Clean. Bed was a little firm for my liking, but it was ok. I didn't mention it to the hotel staff, but the bed cover needed to be washed, it had a sweaty smell to it.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay and found us to be a good value. We have also shared your concerns with the housekeeping team so that they can take the necessary actions. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.