This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Booked a king suite a week in advance get there and was told it was not available. Had to take a queen suite and was not offered any discount. Hotel has a pretty bad smell especially the room I was given.
Business response:
Thank you for sharing your feedback. We apologize that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We are also sorry for the unpleasant smell you encountered. We appreciate you bringing this to our attention and hope you will give us another opportunity the next time you are in the area. Sincerely, Hotel Management
ショッピングセンターも近く、非常に便利。少し建物が古い。部屋にキッチンもあり長期滞在も可能
Business response:
Ryuji, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Good stay- staff was super friendly and awesome but no breakfast as advertised :(
Property could use some remodeling. Carpet is old and stained, the bathroom had old tiles and dirty sink and tub. For this price it could better.
Business response:
Lumi, thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Last minute We had a last minute situation where we needed a place to stay. The establishment was clean and inviting. Took a while for the reservation to pop up in their system buy after that everything was fine. The room was clean and neat. Only thing I would say was a bit of an issue was being by the stairway outside the room, noisy.
Business response:
Randy, thank you for choosing to stay at Extended Stay America. We are happy to know you were satisfied with your stay with us and were impressed with your cleanroom. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.3 star rating with 946 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.