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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay for the price. It was overall good. They should leave you a door tag for the "do not disturb " can be placed on your door. 1 morning i had to jump out of bed to have them not come in. Fridge was pretty noisey when the pilot fan kicked in. The carpet had this torn hole in it maybe they should patch that
Business response:
Dear Guest, Thank you for taking the time to review your recent experience at Extended Stay America. We're glad to read that your overall experience was good, but we apologize for the inconvenience regarding the "do not disturb" door tag and the noisy fridge. We'll definitely take your suggestions into consideration to improve our guest's experience. We appreciate your input and hope to welcome you back for a flawless stay in the future!Sincerely,Hotel Management
It was good
Business response:
Dear Maceo, Thank you for your feedback! We are glad you had a good stay. We strive to provide a comfortable experience for all our guests and appreciate your positive review. We hope to welcome you back soon for an even better stay.Sincerely,Hotel Management
In a really posh locality.
This hotel needs to be properly cleaned and remodeled. The staff was nice even though they gave me a room that someone was already staying in.
Business response:
Dear Marquita, Thank you for sharing your feedback. We appreciate your acknowledgment of our friendly staff. Ensuring our guests' comfort is paramount, and we apologize for any inconvenience you experienced. We continually strive to maintain high standards of cleanliness and comfort for all our guests. Your comments will be addressed promptly to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely,Hotel Management
Everything was minimum quality and quantity. For the price, maybe it is about it. If you want something more than minimum, you better go somewhere else. Other guests are making noise at 3AM - 4AM, probably international travelers with jet lag, and I could not sleep. Breakfast is minimum or less. Kitchen thing are minimum or less. Coffee maker does not work. But price was low. So....
Business response:
Dear TAKEHIRO, Thank you for selecting our establishment for your recent stay. We are sincerely sorry about the inconvenience you encountered with us. Your feedback is precious to us as it guides our efforts to continually improve our services. We recognize the significance of providing our guests with a high standard of quality and comfort, and we regret any instances where we may have fallen short of your expectations. Please be assured that we are actively addressing the issues you've raised, including noise disturbances ... read more
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,533 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.