Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Richard Kharman 

on Expedia

3 months ago

The staff were helpful and friendly. The room looked clean upon initial entry, but all of our socks and feet turned black, which suggests to me the floor wasn't cleaned well at all. The faucet in the shower kept dripping, and everything in the room seemed old and falling apart. 

Jimena 

on Expedia

3 months ago

Our stay was a complete nightmare. Check-in took over two hours, and even though we’re foreigners, the guy at the front desk kept insisting we show American documents, which made no sense. The bathrooms were absolutely filthy, and when we asked for cleaning, they barely did anything—the room still felt dirty. Breakfast was a joke: just coffee and a couple of muffins. The laundry machines were another rip-off; we had to pay for the dryer three times and our clothes were still wet. On top of that, we couldn’t use the bathroom ... read more

Missy 

on Expedia

3 months ago

Worse experience ever Worse experience ever. Front desk lady that greeted me was nice after that was terrible. Toilet was broken, wouldn't flush. Mind you have a famiky of 5. Had a critter in the shower with us in the morning. Top of toilet was broken. Tried to upload pictures to show the disgusted of the room and it won't let me. Never been some where this bad ever. Fronr desk lady in morning not helpful at all. Front desk lady was worried I was going to complaining about a spot outside my room. Well I tell you what that sp... read more

Christina 

on Expedia

4 months ago

There was only cokd muffins for breakfast and hairdryer was smoking when i turned it on. 

Brandy 

on Expedia

4 months ago

Review for room 308 Room 308 The fold out bed mattress look like it was from the 80 it was stained so badly and had dirt on the mattress. The rubber molding on the walls I. My room was coming off. Which could simply be fixed by glueing it. The only reason why we could not get a different hotel was because we were constantly in and out due to my son had prom that night. If you called the front desk we were charged $1.00 pre call.The living room tv was a small square and could not get it working right would not zoom out. The l... read more

Neal 

on Expedia

4 months ago

Just Gross and poorly managed Rooms were filthy, run down, and dated. Had to be moved to another room because first was so nasty and the AC didn't work. Crusty gunk on the curtains they used as closet doors. Brown smear on the walls and dirt and hair on the night stand. New room was marginally better. Management was away from desk for half an hour, both at check in and when I was getting into my room. Bad experience at every level. Acoid if possible. 

kristine 

on Expedia

4 months ago

It was an unsanitary place with blood and urine stains on their sheets and pullout bed. My kids definitely were freaked out!!! 

Krystal 

on Expedia

4 months ago

Shower didn’t work Horrible smells throughout