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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to my location great the hotel was very clean and it makes me feel like I was at my own house
Business response:
Thank you for taking the time to post such wonderful feedback about Extended Stay America - Cincinnati - Fairfield. We are delighted to read you felt at home with us and our location was exactly what you were looking for. Thanks for being our guest. We look forward to seeing you again. Sincerely, General Manager
Good Stay The hotel was fine. Room was as expected and clean. Pretty normal hotel room. The only frustrating part of the stay was being charged a second time at check in when I had already paid online. They are refunding the second charge but it is taking awhile. Also, I am not sure if they have an elevator? I was on the third floor and had to take the stairs, so if that's a concern I would ask before booking just in case!
Business response:
Ally, thank you for choosing Extended Stay America - Cincinnati – Fairfield. We’re glad overall you had a pleasant stay and that you liked your room along with the in-room amenities. With that said, I am sorry for the inconvenience you had at our Front Desk. Your concerns will be shared with our associates so as to ensure we do not repeat our mistakes. We hope you will consider staying with us once again so that we can make it up to you. Sincerely, General Manager
206 Cup race Everything was nice. I think the room was what I would e pest for that price range. The lady at the front desk was very nice and I would definitely stay again.
Business response:
Randy, thank you for staying at Extended Stay America - Cincinnati - Fairfield while being here for an event. We are glad to read you loved the service provided by one of our front desk associates and enjoyed the good value we offer for the price. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Dawn, I am sorry to see that we failed to meet all of your expectations and hope you will accept my apology for what transpired. We hope to make your next stay a much better one. Sincerely, General Manager
Business response:
Susan, thank you for your candid evaluation. We strive to deliver a good experience to all our guests, so I apologize that yours was not perfect and regret any inconvenience caused. We truly hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, General Manager
America Extended Stay Fairfield was a great time! We loved our room at America Extended Stay Fairfield. We had a wonderful time. The service was great and the people working there were wonderfully pleasant and helpful.
Business response:
Vanessa, thank you for being our guest at Extended Stay America - Cincinnati - Fairfield. It's so nice to know you liked your room and were pleased with the exceptional service from our staff. We will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Mr. All was acceptable in the room, hotel staff very friendly and helpful. No hot breakfast and while there is a kitchenette in the room there are NO DISHES. How would one cook or what would you eat off or with
Business response:
Peter, thank you for your feedback. We are pleased to know you had an overall pleasant stay. We would like to inform you that, to ensure cleanliness of kitchenware upon check-in, these items are available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. We will also make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. Please come back to stay with us the next time you are in the area. Sincerely, General Manager
Simple and convenient Limited amenities but this was expected. I had to notify the manager of a broken security latch and empty shampoo bottles but they were prompt to remedy
Business response:
Thank you for staying with us. We are pleased to know you had an overall nice visit. However, I am sorry for the inconvenience caused, but we are pleased the issue was resolved to your satisfaction. We welcome you back to our hotel when you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 904 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.