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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleasant When I walked in I was pleasantly greeted by the beautiful young lady at the service desk. She was polite and courteous. The hotel accommodations were good my entire stay.
Business response:
The team and I appreciate your remarks. I'm so pleased our staff greeted you well when you walked in. Also that our customer service was much to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great experience staff was very friendly. Room described exactly how it was advertised online.
Business response:
We appreciate you taking the time to write a review of your stay. I'm pleased you enjoyed your accommodations and found our staff helpful. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
A good stay. Location & price was very good for visiting our grand daughter at Miami University.
Business response:
I appreciate you taking the time to write such a great review. I’m so pleased to read that you had a wonderful stay and enjoyed our convenient location. I’m thrilled that you found our hotel to be a good value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Mostly good, but..... Overall it was good, but the last night I was there was a Saturday night and there was a lot of coming and going of people and they were slamming doors. I was awakened just about every 15 to 20 minutes until around 2 in the morning. The doors need something to have them close more quietly, since people can't seem to manage that on their own.
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Great staff Front desk went out of their way to accommodate guests!
Located conveniently to my reunion location. The office staff were very friendly, helpful and concerned The bed was the most comfortable in decades! I was able to rest without overhead disturbance or hallway noise.
OK for the price No elevator? Looked like the hallways had not been vacuumed in months. Nasty stain on chair in room. Staff was the bright spot...very nice and helpful. Good coffee in the morning!
Business response:
Thank you so much for sharing your experience with us. I am pleased to read that you enjoyed the coffee at our free grab-and-go breakfast and that our staff was nice and helpful. We appreciate you letting us know that the carpet in the hallways had cleanliness issue during your stay, and that your chair had a stain on it. I will be working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. Thank you again for sharing your experience with us. We would love to see you... read more
Satisfactory, older hotel needs refurb Room was satisfactory. The room good have been a little cleaner. It was clean, just areas where you normally don't look (behind doors) were dirty. The top of wood frame of bed back had dust on it. Mostly it was just an older building that needs upgrades. I would not stay in the hotel again until it was fixed up. They may have been in the process of refurbing the hotel.
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to read that you were satisfied with your room overall; however, I am disappointed to read that your room did have some minor cleanliness issues. In response to your feedback, I will work with my staff to ensure that we are taking a more detailed approach in our cleaning methods. Thank you again for sharing your comments with us. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to en... read more
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 879 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.