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Extended Stay America - Cincinnati - Fairfield

4.3
  • Hotels
  • Fairfield, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

9651 Seward Rd., Fairfield, OH, 45014, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3904 reviews
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Anonymous's profile image
Anonymous 
9 years ago

Great staff Front desk went out of their way to accommodate guests! 

Phil's profile image
9 years ago

Located conveniently to my reunion location. The office staff were very friendly, helpful and concerned The bed was the most comfortable in decades! I was able to rest without overhead disturbance or hallway noise. 

Anonymous's profile image
Anonymous 
10 years ago

OK for the price No elevator? Looked like the hallways had not been vacuumed in months. Nasty stain on chair in room. Staff was the bright spot...very nice and helpful. Good coffee in the morning! 

Business response:

Thank you so much for sharing your experience with us. I am pleased to read that you enjoyed the coffee at our free grab-and-go breakfast and that our staff was nice and helpful. We appreciate you letting us know that the carpet in the hallways had cleanliness issue during your stay, and that your chair had a stain on it. I will be working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. Thank you again for sharing your experience with us. We would love to see you... read more

Anonymous's profile image
Anonymous 
10 years ago

Satisfactory, older hotel needs refurb Room was satisfactory. The room good have been a little cleaner. It was clean, just areas where you normally don't look (behind doors) were dirty. The top of wood frame of bed back had dust on it. Mostly it was just an older building that needs upgrades. I would not stay in the hotel again until it was fixed up. They may have been in the process of refurbing the hotel. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am pleased to read that you were satisfied with your room overall; however, I am disappointed to read that your room did have some minor cleanliness issues. In response to your feedback, I will work with my staff to ensure that we are taking a more detailed approach in our cleaning methods. Thank you again for sharing your comments with us. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to en... read more

Anonymous's profile image
Anonymous 
10 years ago

It was an Ok facility, staff was courteous and helpful. 

Business response:

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our team was helpful and courteous. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Debra Beecher's profile image
Debra Beecher 
10 years ago

Prime Location The staff were extremely friendly and courteous and my room was spacious and comfortable. 

Business response:

Debra - Thank you for writing a review of our hotel. We are so glad that you enjoyed your spacious room and our prime location. We are proud of our staff for providing you with such great service. Thank you again for your kind words. We hope to see you again soon. 

Deborah's profile image
Deborah 
10 years ago

This Extended Stay had a reasonable daily rate. The stairway leading to the second floor was smelled full of smoke. The vending machines were on the first floor, which was the smoking floor - intense smoke smell. Hotel was very noisy. We kept thinking someone was moving furniture in the room above us. When the next door occupants showered, use the sinks and/or flush the toilet - it was very loud as if they were in our room. The noise made for an uncomfortable stay and difficulty in sleeping. 

Business response:

I appreciate you bringing your experience to our attention. I sincerely apologize for the strong smoke odor you experienced in our hotel. I will work with my housekeeping staff to deodorize the first floor hallway so that your experience is not repeated. As well, I regret to read that we were unable to provide you with a quiet stay. Your feedback on the noise will be useful to us as we continually work to improve our hotel. Thank you for sharing your experience with us. I do hope that you will return to our hotel or any othe... read more

ted's profile image
11 years ago
TABusby's profile image
TABusby 
11 years ago

This was an older hotel, which was evidenced by the furniture/cabinetry in the rooms, the hallways/stairs, carpet, etc. The 2star rating is appropriate. However, the bed was very comfortable, the room was clean and bedding/linens reasonably updated. The 42" LG flat screen TV in the room was a very pleasant surprise! The staff/customer service was exceptional!! Heather checked us in, was friendly and gracious. Tamila checked us out and was equally friendly. The hotel is conveniently located to many restaurants and a mere 1-1/... read more

Frequently asked questions about Extended Stay America - Cincinnati - Fairfield

How is Extended Stay America - Cincinnati - Fairfield rated?

Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 904 reviews. 

When is Extended Stay America - Cincinnati - Fairfield open?

Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.