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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an Ok facility, staff was courteous and helpful.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our team was helpful and courteous. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Prime Location The staff were extremely friendly and courteous and my room was spacious and comfortable.
Business response:
Debra - Thank you for writing a review of our hotel. We are so glad that you enjoyed your spacious room and our prime location. We are proud of our staff for providing you with such great service. Thank you again for your kind words. We hope to see you again soon.
This Extended Stay had a reasonable daily rate. The stairway leading to the second floor was smelled full of smoke. The vending machines were on the first floor, which was the smoking floor - intense smoke smell. Hotel was very noisy. We kept thinking someone was moving furniture in the room above us. When the next door occupants showered, use the sinks and/or flush the toilet - it was very loud as if they were in our room. The noise made for an uncomfortable stay and difficulty in sleeping.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the strong smoke odor you experienced in our hotel. I will work with my housekeeping staff to deodorize the first floor hallway so that your experience is not repeated. As well, I regret to read that we were unable to provide you with a quiet stay. Your feedback on the noise will be useful to us as we continually work to improve our hotel. Thank you for sharing your experience with us. I do hope that you will return to our hotel or any othe... read more
This was an older hotel, which was evidenced by the furniture/cabinetry in the rooms, the hallways/stairs, carpet, etc. The 2star rating is appropriate. However, the bed was very comfortable, the room was clean and bedding/linens reasonably updated. The 42" LG flat screen TV in the room was a very pleasant surprise! The staff/customer service was exceptional!! Heather checked us in, was friendly and gracious. Tamila checked us out and was equally friendly. The hotel is conveniently located to many restaurants and a mere 1-1/... read more
Nice location , close to restaurants .Very nice place, would stay there again, really didn't stay long enough to try the pool but it looked very nice, maybe next time, really was glad that we could bring our pet he seem to like it to, and all the people and staff were very nice, enjoyed our stay..
Business response:
Thank you so much for posting a review of our property. I am happy to hear that you were able to enjoy bringing your pet with you during your stay. Also, I am truly glad that our staff provided you with great customer service. Furthermore, I am glad that our hotel amenities were to your satisfaction. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
CLEAN, CLOSE TO FAMILY Enjoyed our stay. Have stayed with you before and will stay again in the future.
pleasant staff Staff was very pleasant to work with. Quick to get anything that was missing from room when we arrived. Carpet was dirty. Television didn't work well and staff was willing to move us to a different room.
Non-smoking room I have requested a non-smoking room. When I checked in I was given a smoking room that was very smelly. I had to fight with the front desk women and demand non-smoking room. Thank goodness I had booked through Expedia since I believe that is why she eventually did give me a non-smoking room
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 879 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.