This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
This best thing about this property has a great location in terms of easy access to I-71/I-75. Other than that, it is what it is: a bland hotel that caters to the extended stay customer. What it means to stay in a hotel that focuses on the extended stay market: - Breakfast is not served in the lobby. They did have coffee and granola bars. That's fine. Just know what you are getting (not getting). - The smell of cooking fills the corridor outside of your room, since each room has a small kitchen. One major negative is that th... read more
Business response:
Thank you for reviewing your stay at our property. We are glad you liked the service provided by our team and that you enjoyed the convenience our location had to offer. That being said, we are very sorry and apologize as your stay was compromised due to the smoke smell you experienced during your visit. Please be assured your concern will help us enforce our no-smoking policy more efficiently. Meanwhile, our housekeeping team is asked to do a deep cleaning of our property. It was also disappointing to know you were not able... read more
I like it nice property the room very clean the front Desks was very nice and helpful
Business response:
Thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. Please do try and visit Extended Stay America again soon. Sincerely, Hotel Management
Always very clean and staff always helpful. Location very convenient for us. Would like a better breakfast bar.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates and our convenient location. We appreciate your suggestions and hope to welcome you again soon. Sincerely, Hotel Management
Adequate, but nothing to write home about. This hotel was OK. It was a great price. Our room smelled like it had been smoked in. The hallways smelled musty. Rooms were adequate, bed comfortable. Good place to stay on a budget, just take some air freshener.
Business response:
Kelly, thank you for being our guest and providing your feedback. We are happy that overall, you enjoyed your stay and found us to be a good value. However, we are sorry for the odor you encountered while you were here. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all... read more
This has been the best I will never stay any where else.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.