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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't get a room They didn't have any rooms available. I had to pay cash at another hotel. I sent information about this on your chat. I don't want you to charge my card for this. Also, the lobby was filthy looking. A dive.
Business response:
Dear Janice, Thank you for taking the time to write a review of yourstay. Your feedback will assistusin continually improving our service and guest experience. We hope to provide you with a betterstayin the future.Sincerely,Hotel Management
Boomed room they didn’t have when I arrived.
Business response:
Dear Joshua, We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. We completely understand your frustration and the inconvenience this caused you. Despite our best efforts, unforeseen circumstances can sometimes lead to an overbooked situation. Please rest assured that we take this matter seriously and actively review these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Management
Motel from Hell I checked in early evening and noticed a half-smoked cigarette in the kitchenette area and the desk clerk had me sign a pledge that I would forfeit 250 dollars if there was any evidence of smoking in my room! I had no remote control to the TV and the blanket on the otherwise comfortable bed had numerous holes from a smoker. I reported all this and more to an uninterested morning clerk who was more interested in his fashion statement—-too much green in my humble opinion. Finally, the hotel offers “grab and go”... read more
Business response:
Dear Anthony, We are disheartened to learn of your dissatisfaction with your recentstayat our hotel. Please accept our sincerest apologies for any inconvenience caused. Our hotel is an outdoor property, and people have to be outside in areas that are designed for smoking. The uniforms are out of our control; we do not choose colors, and our hotel is on a dead-end, and that's out of control, too.Please know that the comfort and safety of our guests remain our foremost priorities and be assured that we maintain round-the-clock... read more
In was dirty, stove tops were rusty, refrigerator front was rusty, bed was hard, had to ware shoes because the carpet was so dirty. Looked like section eight housing.
Business response:
Dear Bryan, Thank you for choosing to stay with us during your recent visit to our area. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have already shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Thank you again for your feedback; it helps us improve our service and bet... read more
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.