Extended Stay America - Cincinnati - Springdale - I-275

austin 

on Expedia

a year ago

This hotel was terrible so disappointed dont Go 

Darren 

on Expedia

a year ago

Was unable to check in. Desk clerk stated they had no rooms and that they overbooked. Desk clerk was difficult to get ahold of when I attempted to check in. Had to ring the bell 5 or 6 times to get anyone to come to the front desk. 

Melissa 

on Expedia

2 years ago

Roach Extended Stay I travel a lot for work and this, by far. was the worst place I’ve ever stayed. The staff was rude and the hotel was nasty. I went to call the front office, and there were roaches in the phone receiver. I asked for another room and was told they had just rented out the last room. Nothing like paying for a room you didn’t stay in, because I left. I’m not sleeping with bugs 

Jose 

on Expedia

2 years ago

Terrible customer service. 

Carl 

on Expedia

2 years ago

1) Room was very dirty. The floor was tacky. The bottom of our slippers was black & sticky. 2) The table and dresser surfaces were covered with an unknown film. 3) The bathroom sink drain was extremely slow. It must be partially clogged with hair. 4) Lamps on side of bed did not work. Electrical outlet was loose in the wall, making a poor connection. This is a fire and safety hazard. Also, there should be lamps on both side of bed, not just one side. 5) The so called "Breakfast" was nothing more than a few different candy ba... read more