Extended Stay America - Cincinnati - Springdale - I-275

Rosalind 

on Expedia

a year ago

Parking lot sheer ice. Broke my arm There was a storm over night and the parking lot was sheer ice. No salt or sand had been applied. I was as careful as I could be but I fell beside my car and broke my arm in two places. The gentleman at the desk was not at all helpful and did not offer any help whatsoever. I will never stay at this location again. 

Richard 

on Expedia

a year ago

No check in denied because arrived after midnightb Didn't get to ck in at all because I arrived after midnight and they already had me as a no show I would like a refun 

James 

on Expedia

a year ago

Get what you pay for ( DOT NOT STAY ) First off, I want to say this is the first time we checked out early and stayed somewhere else due to how bad the rooms were. The time of check in, the worker was nice. It did take like 6 or 8 different key cards to works to find one that activated. With multiple swipe per card. The room smelled like weed, the floors had peanuts all over luckily we had no peanut allergy),right then I knew the room was not properly cleaned, fridge stunk and it was very hot. I did ask for a different room ... read more

Catherine 

on Expedia

a year ago

Dead body & nightly melees, Horrible environment Loud ruckus all night starting at 11pm every night. Springdale police are always called. I saw them carry out a dead body from a third floor room either 311 or 309. It was horrible. Do Not Stay. I had several stays but opted to pay more to stay somewhere that gave me a safe feeling. Definitely not this extended stay. Do yourself a favor and try any number of other options.