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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No one at the desk to check in for two hours! Noisy
Business response:
Dear Guest, We appreciate your review and sincerely apologize for the delay you experienced during check-in. Your satisfaction is important to us, and we are dedicated to ensuring that this issue does not happen again as we constantly aim to improve our overall guest experience. We hope to have the opportunity to welcome you back for a better stay in the future.Sincerely,Hotel Management
Didn't get a room They didn't have any rooms available. I had to pay cash at another hotel. I sent information about this on your chat. I don't want you to charge my card for this. Also, the lobby was filthy looking. A dive.
Business response:
Dear Janice, Thank you for taking the time to write a review of yourstay. Your feedback will assistusin continually improving our service and guest experience. We hope to provide you with a betterstayin the future.Sincerely,Hotel Management
Boomed room they didn’t have when I arrived.
Business response:
Dear Joshua, We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. We completely understand your frustration and the inconvenience this caused you. Despite our best efforts, unforeseen circumstances can sometimes lead to an overbooked situation. Please rest assured that we take this matter seriously and actively review these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Management
Motel from Hell I checked in early evening and noticed a half-smoked cigarette in the kitchenette area and the desk clerk had me sign a pledge that I would forfeit 250 dollars if there was any evidence of smoking in my room! I had no remote control to the TV and the blanket on the otherwise comfortable bed had numerous holes from a smoker. I reported all this and more to an uninterested morning clerk who was more interested in his fashion statement—-too much green in my humble opinion. Finally, the hotel offers “grab and go”... read more
Business response:
Dear Anthony, We are disheartened to learn of your dissatisfaction with your recentstayat our hotel. Please accept our sincerest apologies for any inconvenience caused. Our hotel is an outdoor property, and people have to be outside in areas that are designed for smoking. The uniforms are out of our control; we do not choose colors, and our hotel is on a dead-end, and that's out of control, too.Please know that the comfort and safety of our guests remain our foremost priorities and be assured that we maintain round-the-clock... read more
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,697 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.