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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
I need a REFUND ASAP! I wasn’t allowed to stay there. I had to find another hotel. I will NOT use Travelocity again. Call me cell to resolve (614) 558-1446.
Business response:
Dani, thank you for reaching us out with your concerns. We are disappointed to read your comments and know about the inconvenience you encountered. We are sorry for any frustration you experienced as we were unable to accommodate you. A receipt showing the refund has been provided to you by the hotel. To prevent any potential charges on a reservation in the future, please, work directly with the booking channel prior to or on the day of arrival to cancel or modify your reservation if applicable. Sincerely, Hotel Management
My Reserved room was given away upon arrival. They were Sold Out due the Bengal game next day.
Business response:
Richard, thank you for your review. We are disappointed to read about your experience and apologize for the issues you had with your reservation. We are reviewing this with our front desk team to see what went wrong, so we can avoid this in the future. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
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Business response:
Robert, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your experience. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Not really our kind of place. It is not in the greatest neighborhood. The walls are super thin. You can hear everything going on in rooms around you and outside. The domestic screaming and fight outside of our room at 1:30 AM made us very wary and concerned for our safety. The “gentlemen” smoking weed right by our car not a welcome site and did not make us real comfortable. The amount of commotion and loud noises and voices late in the evening and early morning was disconcerting. But overall, The amenities were fine and the ... read more
Business response:
Jeffrey, thank you for reviewing our hotel. Although you liked some part of your visit, we are very sorry you were not able to experience a quiet and relaxing stay. When made aware ofthese situations, our front desk staff is trained to have appropriate conversations with our guests to resolve such issues. We appreciate you sharing your concerns and apologize for the frustrations you must have felt. Thank you again for being our guest, and we hope that you will give us a chance to serve you better in the future. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.