This profile has been claimed by the business owner or representative.
Extended Stay America - Clearwater
- Hotels
- Clearwater, FL
About this business
Location details
15672 US Highway 19 N, Clearwater, FL, 33764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
we were locked out of our room for 3 hrs in the middle of the night they tried to call for someone to let us in but no one would answer and on top of that people are slamming on the floors and walls stains covering the floors.
Business response:
Dear Aleah, Thank you for sharing your experience with us. We deeply regret the inconvenience you encountered and understand how frustrating it must have been to face such challenges late at night. Please know your feedback is being shared with our team, as maintaining responsiveness and a restful environment for our guests is very important to us. Your comments highlight areas where we must improve, and we are committed to doing so. We are committed to providing outstanding service, and we hope you might allow us another op... read more
Questionable hotel First I was given the key to an occupied room and almost walked into it. But also my belongings were stolen from my car in the parking lot and they have no cameras looking at the parking lot. And they were of no help. The police came and I filed a report but tbh feels like the thief know there’s no camera and they just took my stuff.
Business response:
Dear Alberto, We deeply regret to learn about the incident involving your vehicle. Your concerns are of utmost importance to us, and we want to assure you that the safety and well-being of our guests, along with their belongings, is our highest priority. We understand the distress this situation may have caused, and we are making every effort to address it promptly and effectively. Should you require any further assistance, please do not hesitate to contact us directly, as we are dedicated to providing you with the support y... read more
No soap in bathroom I was disappointed with the cleanliness. There weren’t any hand towels only two bath towels and two wash cloths. No soap in the room. There wasn’t a bed sheet either only a blanket? Not a good experience to say the least.
My co workers stated that the air conditioner didn't work and always stayed at 78
There was a terrible odor, a 30-minute wait for reception to respond, and the shower was in disrepair
Just ok
La habitacion tenia muy mal olor y tenia una maquina para sacar el olor de ultimo cancele y fuy para otro hotel
Frequently asked questions about Extended Stay America - Clearwater
How is Extended Stay America - Clearwater rated?
Extended Stay America - Clearwater has a 3.4 star rating with 1,861 reviews.
When is Extended Stay America - Clearwater open?
Extended Stay America - Clearwater is open now. It will close tomorrow at 12:00 a.m.