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Extended Stay America - Clearwater
- Hotels
- Clearwater, FL
About this business
Location details
15672 US Highway 19 N, Clearwater, FL, 33764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very very noisy throughout the rooms. Expedia lists the hotel “breakfast included”. Packages of oatmeal with your choice of tea or coffee, does not constitute breakfast unless you’re homeless. Oh, and we were evacuated from our room from about 00:45-03:00 so the fire department could put out a fire on the 4th floor.
Business response:
Dear Jeffrey, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
I was on level 2, the hallway for 3 days smelled like pee. The room itself had a smell I couldn’t even described, I used febreeeze, Lysol, Clorox wipes, the house keeper came in and she couldn’t even figure out what it was or get it rid of it. The a/c started leaking and barely worked, to top it off there was ants and some other kind of little bug. Just disgusting. The only good thing about that place was the staff. They were over all friendly and helpful. Most of the time
Business response:
Dear Stephanie,We’re glad our staff's helpfulness and hospitality were positive aspects of your experience. However, we apologize for the issues you experienced during your stay. This is certainly not the type of service our hotel is known for. We will address all the concerns with our team to get it sorted. Thank you for bringing this to our attention. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
The room was moist bed moist and my tv didn’t work and they wouldn’t switch my room or give me another tv
Business response:
Dear Khosrow, We sincerely apologize for the discomfort you experienced during your stay. A room that is not up to standard and a non-functioning TV is certainly not what we strive to provide. We regret that your concerns were not resolved during your visit, and we will ensure our team addresses such issues more effectively in the future. Thank you for sharing your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Clearwater
How is Extended Stay America - Clearwater rated?
Extended Stay America - Clearwater has a 3.4 star rating with 1,769 reviews.
When is Extended Stay America - Clearwater open?
Extended Stay America - Clearwater is open now. It will close tomorrow at 12:00 a.m.