Extended Stay America - Cleveland - Airport - North Olmsted

Michael 

on Expedia

10 months ago

Showed up. No room 

Gabriela 

on Expedia

10 months ago

Not a vacation stay hotel. It seemed more like “extended stay” kinda of place for the less fortunate. The hallways were dirty, one of the rooms smelled like cigarettes and another one like pure bleach. We checked in and had to leave right away. 

Sharon 

on Expedia

10 months ago

The property was dirty. Phone in the room didn't work Tub was old and worn side refrigerator was dirty was force to check out early due to air conditioner service being done had to leave at 9:15 when check out was at 11.VERY Horrible experience will new go back need to shut that hotel down 

Anonymous 

on Expedia

10 months ago

The service staff was friendly and accommodating. However, our room (1 king bed + sofa bed) was tiny compared to similar rooms at other hotels. Moreover, the area surrounding the hotel was not taken care of regularly: the spilled garbage stayed outside one of the entry doors overnight and was not picked up. The breakfast was pretty much non-existent: a choice of muffin or an oatmeal plus coffee. 

America 

on Expedia

11 months ago

Hotel and the room smells dirty carpet cabinets were dirty trash wasnt taken out bathroom tiles had mold in cracks of the tile and so on 

Colleen 

on Expedia

11 months ago

Horrible horrible horrible!!!! This place is awful. We stayed one night prior to flying out of Cleveland. Biggest mistake ever. We arrived later at night and there was nobody at desk to check in. Sign said to call number and they will come. I stood there at least 15 min and called MULTIPLE times. No answer. Finally after leaving and coming back, some young man stumbled from back mumbling and checked me in. There were so many people (obvious long term residents) smoking at entrance and walking in and out of front. We witnesse... read more